Do you have any questions about E Ink Online Shop? See the content below for our most frequently asked questions. If your questions are not listed here, please go to "Contact" and fill out the form.

  • Payment Methods

  • Transaction Flow

  • Technical Support

  • Return and Exchange Policy

Payment Methods

  • Credit Card: Visa, Master, JCB, and UnionPay.

  • PayPal: Visa, Master, JCB, UnionPay, American Express, and Discover.

  • Contact E Ink: E Ink will send an email to the buyer with the following two payment methods:

    .Wire Transfer in person: Please fill in remittance slip at the bank (Please find the remittance Information in the Proforma Invoice).

    .Manual Credit Card Processing: E Ink will provide a credit card slip in a word file to the buyer; please send it back to E Ink in a PDF file after filling in related information. Please notify the issuing bank to authorize the transaction with E Ink. E Ink will process the transaction during business hours.